Getting everyone on your team focused and heading in the right direction takes work. Sometimes, you might need a little help moving everyone towards the same goals. If this sounds like your [...]

The online attendant console allows for dynamic handling and routing of incoming calls and provides real-time visibility of user presence. Users are able to drag-and-drop their active calls into [...]

A good definition of a channel partnership might be that it’s the ultimate win-win business relationship. When you partner with another company to market its services and technology, you receive [...]

A Gartner report released earlier this year predicts that the worldwide cloud services market will reach $204 billion in 2016, and $1.1 trillion by 2018. With a number of MSP solutions expected [...]

When you’re faced with a financial challenge, your solutions have always been limited to raising the price, selling more, or lowering costs. If you take the time to integrate a better CRM [...]

If you’re ready to make the transition from a break-fix model to a managed services one, you’ll need a well-thought-out strategy to help your customers transition with you. From understanding [...]

Click-to-call and call logging features help track sales activities, engage prospects MIAMI (Feb. 28, 2017) – ActivePBX, a global provider of cloud-based business phone systems, today announced [...]

There’s never been a better time to update your old legacy system to a hosted business phone service. A hosted phone service is an easier, more scalable, and cost-effective replacement for [...]

Texting has become a major communication medium. SMS is instant and the types of messages sent can go far beyond what your daughter’s best friend is wearing tonight. More businesses are using [...]

Open source CRM software can be an economical yet feature-rich option for your business. Enterprise grade customer relationship management systems were often out of reach for smaller companies, [...]