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    Call Centers

    Home » Call Centers
    By Gianni D'Alerta
    In Call Centers, Hosted PBX
    Posted January 16, 2013

    VoIP Phone Systems Features for over 25 Users

    There is a lot of talk in the business world these days about VoIP phone systems and their advantages. What gets talked about the most is of course the cost savings. While it’s true that the per [...]

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    By Gianni D'Alerta
    In Call Centers
    Posted August 15, 2012

    Call Center IVR: Breaking Bad Telemarketing and Customer Service Habits

    In the modern world, face to face human interaction is becoming a thing of the past.  There is no longer a need to drive to an establishment to pay bills or make inquiries anymore.  In most [...]

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    By Gianni D'Alerta
    In Call Centers
    Posted May 13, 2012

    Call Center Hosted VoIP – 6 Ways You Can Save Cost.

    If you operate a business or service that makes heavy use of telephones, consider call center hosted VoIP, one of the easiest ways to cut your overhead and stay on top of communication technology [...]

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    By Gianni D'Alerta
    In Call Centers
    Posted May 1, 2012

    Comparing And Researching A Hosted Call Center PBX System

    Hosted call center VoIP PBX systems consist of software and hardware hosted at a provider’s data center, from which calls are routed using voice over the Internet protocol (VoIP) [...]

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