General

Today, we’re discussing CRM software and why your business needs to have it. Customer Relationship Management (CRM) is the process of tracking and analyzing all of the interactions you have [...]

Today, ActivePBX is proud to announce we have been chosen by Sunbelt Radiators to become their new cloud-based business phone system company. It marks the beginning of what we hope to be a long [...]

How well do you really know your customers? Could you know them better? There are a variety of ways to get more information on your customers. Some companies invest in focus groups, gather data [...]

Today, we are very proud to announce the expansion of our global presence to further support our international and multinational clientele. The expansion includes adding a UK based data center to [...]

VoIP technology has experienced a huge surge in growth over the past few years, and this trend is set to keep up as the technology becomes more and more dominant among businesses of any size. [...]

Mobility is a major trend across businesses of all sizes, with Citrix finding 61 percent of workers are taking on job duties outside the office. An increase in bring your own device (BOYD) [...]

An Interactive Voice Response (IVR) is usually the first line of communication for a customer when calling a company. So it’s safe to say that this IVR is the first impression of your [...]

Welcome to a new ongoing series of posts called “This Week in Tech”. The idea of this series is to bring you some of the most interesting stories from around the technology world each [...]

VoIP has come a long way since it was first developed in 1995. As we mentioned the other day, it has proven to be taking over business communications as of late. As costs get lower and the [...]

More than a third of all American workers now hail from the Millennial generation, according to recent Pew Research analysis based on U.S. Census data. This 55.5 million-strong segment of the [...]

If you’re generally a fan of new gadgets in the tech world, you probably heard of Google’s new router – the OnHub. The router is a brand new product that Google says will bring [...]

The Biz Dev corner is a new video series by our Business Development Director Gianni D’Alerta that touches on various VoIP and IT topics. Hi my name is Gianni D’Alerta and I am the business [...]