Choose a plan that fits your business communications needs.
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- 30 Day Money Back Guarantee
- Local Phone NumbersPhone numbers allow for routing of inbound calls to auto-attendants, departments, or specific users.
- Phone Lines Per UserThe total number of phone lines are shared across the entire organization and allow for call capacity.
- Paperless Local Fax NumbersPaperless fax numbers allow you to send and receive faxes via e-mail. (Per Account)
- FREE Local Fax Pages per MonthThe number of included fax pages per month. Additional fax pages are 4.9c per page.
- Toll Free Phone NumbersToll free phone numbers allow for routing of inbound calls to auto-attendants, departments, or specific users.
- FREE Toll Free Minutes per MonthThe number of included toll free minutes per month. Additional toll free minutes are 3.5c/min.
- Auto-attendants / IVRsAuto-attendants are pre-recorded menus to route your callers to specific departments or user extensions.
- Call Queues / Hunt GroupsCall queues allow you to group users with specific call handling options and pre-recorded announcements.
- Voice Conference RoomsVoice conference rooms allow for multiple callers to participate on a bridged phone call.
- Call RecordingRecord phone calls for specific users, call queues, or your entire phone system.
- The online attendant console allows for dynamic handling and routing of incoming calls and provides real-time visibility of user presence.
- Voicemail TranscriptionVoicemail messages sent to your e-mail are intelligently transcribed so you can quickly read the contents.
- SMS SupportSend and receive SMS text messages from your e-mail on an SMS enabled phone number in your account.
- Zoho PhoneBridgeNative Zoho support to track calls and call history, click-to-call, and collect call data to improve sales performance.
- ActiveCRM support for integration with popular cloud-based CRM and help desk platforms such as SalesForce, Zendesk, SugarCRM, Zoho CRM, Oracle, and many more.
- ActiveCRM support with access to additional insight to social media profiles of CRM contacts and leads.
- ActiveConference™Innovative video and collaboration technology to allow for highly interactive online meetings with screen sharing and whiteboard capabilities.
- Call Center ReportingDetailed analytics to review key metrics for agent performance and call center productivity.
- Call Center MonitoringMonitor call center agents and queues in real-time for quality assurance and training purposes.
- Express Phone ReplacementReplacements for defective phones are expedited FREE of charge. (Purchased phones only.)
- REST API AccessAllows for custom integrations with business applications supporting REST API.
- Unlimited Calling US/CA/PR *Calls to 48 contiguous US phone numbers are unlimited, including Canada and Puerto Rico.
- International Calling **Competitive rates for international calling based on the destination country.
- DualPBX® allows compatible devices to fail-over to a backup data center.
- ActiveDial® is a virtual phone application that runs on your smartphone, laptop, or desktop computer.
- Multiple Devices per UserUsers can configure up to 5 devices on their extension for complete mobility.
- US Based SupportOur technical support and customer service staff is 100% US-based.
- HD VoiceHigh-definition voice is supported on compatible devices and exceeds call quality levels of traditional analog phone lines.
- HD Video CallsHigh-definition video calls are supported on compatible devices and softphone applications.
- Unified InboxImportant messages like voicemails and faxes are delivered right to your e-mail inbox.
- Detailed Call LogsOn-demand inbound and outbound call logs are available for specific phone numbers, users, and call queues.
- Queue Call-backWhen all of the agents in a call queue are busy, inbound callers will have the option to request an automated-call-back instead of waiting on hold.
- Instant MessagingSend quick notifications to users in your organization.
Small Business
- Essential calling plans and features at an affordable price
- 2 (per Account)
- 1
- 1
- 500
- 1
- 500
- 5
- 5
- 1
- On-demand

Professional
- CRM integration and higher volume calling plans
- 1 (per User)
- 2
- 2
- Unlimited
- 5
- 2,500
- 10
- 10
- 5
- Automatic
Enterprise
- All the bells & whistles with custom capabilities
- 1 (per User)
- 2
- 5
- Unlimited
- 10
- 10,000
- Unlimited
- Unlimited
- 10
- Automatic
Add-on Users / Extensions
- Courtesy Phone Extension
- Fax ATA Extension
One-time Services
- Existing Local/Toll Free Number Porting
- Vanity Number Search
Additional Phone Numbers
- Local Phone Number
- Toll Free Phone Number
- International Phone Number
- Conference Bridge Phone Number
- Local Fax Number