Some key benefits of ActivePBX


ProActive Support™

Every ActivePBX® client will benefit from a revolutionary style of customer service that revolves around predicting and addressing issues before they arise. We take pride in almost non-existent hold times when reaching our team of telecom experts and we maintain above industry standard ticket response times backed by customer satisfaction ratings through real-time feedback.

ActiveCRM® Business Intelligence

Integrates with popular CRMs, such as Salesforce, Zoho, Sugar, etc.
See real-time screen pop-ups based on Caller ID
Track history of client communications
Store new clients as they call in


ActiveDial® Softphone

  • Receive office calls on your desktop and smartphone
  • Make outbound calls like you were at the office
  • Dial international using VoIP

Global Office Presence

  • Leverage one of many geo-redundant data centers
  • Automatic failover with our DualPBX® platform
  • Route calls to multiple offices, teams, or agents
  • Work from the office, your home, or on-the-go
  • Make free intra-office calls from around the globe


Call Center Capabilities

  • See employee status in real-time
  • Transfer calls with your mouse
  • Whisper to agents

Paperless Internet Faxing

  • Fax to Email – Email to Fax – Send & receive faxes by Email
  • Web to Fax – Send documents to a fax machine from your ActivePBX Dashboard
  • Archiving – Access to all sent & received faxes


Save Money While Increasing Productivity

  • Our no contracts, pay-as-you-go model is our way of showing you how sure we are you’ll love the ActivePBX platform.
  • Never pay domestic long-distance fees
  • Zero maintenance cloud-based platform. No need to call a tech to your office, we solve any issues remotely.